Cancellation by Customer:
Cancellations must be made in writing via email or through our official website.
Cancellation charges depend on the time of cancellation before the departure date:
30 days or more before departure: Full refund (excluding service charges)
15-29 days before departure: 50% of the total booking amount
7-14 days before departure: 75% of the total booking amount
Less than 7 days before departure: No refund
Cancellation by Company:
In rare cases, we may cancel a tour due to unforeseen circumstances (natural disasters, political issues, low participation, etc.).
In such cases, customers will be offered:
A full refund OR
An alternative tour of equal value
Refund Process:
Refunds will be processed within 7-14 working days.
Refunds will be made using the original mode of payment.